Twenty Third Century Systems, through its Infrastructure Technologies division (TTCS InfraTech), has expanded its enterprise hardware service offerings after receiving an official accreditation as an IBM Authorized Warranty Service Provider (AWSP) for Power and Storage products in Zimbabwe. Notably, this earned authorisation makes TTCS one of only two IBM partners in Zimbabwe in this class – on top of being an IBM Silver Partner – a recognition of TTCS’ superior delivery capabilities.
The Warranty Service Programme certification is an outcome from an intensively rigorous process conducted to ensure that IBM partners who hold the accreditation are capable of providing these extended services on behalf of the leading vendor, with first-class excellence.
By this accreditation, TTCS now offers remote support, predictive and preventive support, depot repair, and onsite support to any of IBM’s customers running IBM power and storage products. This applies not only to TTCS’ existing customers running enterprise software on IBM hardware, but any other small, medium and large-sized organisation operating both in the public and private sector in need of the service.
“Receiving this authorisation makes us proud as it affirms our commitment to provide our customers with the best products and services that help in achieving best results. Over the past 20 years, TTCS has been offering high quality products and services that cater to small, medium and large-sized enterprises in both public and private sector through comprehensive high-power and high-tech solutions” stated Bruce Mawarire who heads TTCS’ Infrastructure Technologies division.
There are a myriad of benefits for corporates and organisations in Zimbabwe with this development. In essence, TTCS’ authorisation brings a simplification of procurement of necessary support services for IBM power and storage customers. Owing to TTCS’ local presence in the heart of Zimbabwe, its customers can also enjoy an easily accessible world-class service in maintaining their infrastructure landscape, allowing them to focus on higher-value business activities with guaranteed operational readiness.
TTCS’ authorisation also means that these organisations in Zimbabwe can now benefit from an IBM partner who has expertise in both, enterprise infrastructure and software solutions.
This accreditation adds to TTCS’ current service offerings which include reselling servers and storage, computers and devices, as well as networking.
Background of IBM Power and Storage
IBM Power Systems, are highly performing computing servers that are configurable into highly scalable Linux clusters. These power systems offer extreme performance for demanding workloads such as genomics, finance, computational chemistry, oil and gas exploration, and high performance data analytics.
IBM Storage solutions give an edge to out-think and outperform competition. Through exceptional speed and performance of ready data access with the agility and efficiency of hybrid cloud and software-defined storage, customers can connect data across any architecture to deliver insight, quickly.