We have certified (both module and support) consultants who specialize in IT support
Our industry and system experts with a customer relationship thrust allowing customers to see a higher return on their IT investment, faster.
We have a dedicated full-time team available twenty four hours a day and seven days a week ensures that our clients work with the same resources every time
Our support team comprises business professionals who understand industry specific processes and requirements
We employ collaborative interaction that allows our customers to be involved in problem resolution, thereby reducing on-going support costs.
Why TTCS Support Services?
Reliable services
Ensure the smooth running of business operations with swift response and issue resolution time
Availability
Effective support is available in-country where TTCS has a presence, and remotely outside that
Data security
Robust security system and effective data management preventing loss and corruption of data
Scalability
Greater flexibility as your business grows maintaining profitability for your business.
Focus on business
Focus on core business and leave software issue to experts curb potential IT Threats
No hassles
With TTCS IT One-Stop-Shop you do not have to deal with multiple IT service providers
Increased efficiency
Through our proactive management, issue resolving and periodic system health checks
Cost Savings
Locally available support expertise without incurring expensive hiring cost
Flexible pricing
Transparent and simple support pricing tailored to specific business needs
Extended services
Access to consultancy services such as IT advisory services and system audit
Support Delivery Centres
Our effective support teams respond to support issues from our regional Centers, including Zimbabwe, Zambia, Kenya, Tanzania, Malawi, Uganda, Rwanda