TTCS End-User Support process ensures that our clients can leverage the IT landscape provided as efficiently as possible to carry out their day-to-day activities. We understand the local business environment helping your business to quickly adapt to market needs. End-User Support generally comprises a Service Desk right through to Incident and Problem Management across all operations. TTCS ensures that all support clients are ensured of world-class support services through utilization of proven post implementation methodologies and troubleshooting tools.
TTCS is a IT One-Stop-Shop that offers a wide range of IT services ranging from software services, implementation, support, hardware and value added services such as IT security. We do not only offer support but also provide IT consultancy services allowing your organisation to benefit from our digital transformation expertise. All our support clients are priority clients. Support can be accessed onsite or managed and monitored remotely. Our goal is to assist our clients have minimal to zero downtime. We have our support consultants located in our local offices across Africa namely, Zimbabwe, Ghana, Tanzania, Zambia, Uganda, Rwanda, Malawi and Kenya who can be available swiftly upon request. Have the confidence to focus on core business leaving all the IT worries to us.
The TTCS Support Team is comprised entirely of :
Support Services Delivery Centres
TTCS Global Delivery Center where our consultants can respond to issues directed from anywhere on the globe
Regional Centers include Zimbabwe Zambia, Kenya, Tanzania, Malawi, Uganda, Rwanda
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