Success Stories

Success Stories

Government of Malawi: Enhancing public fiscal management and control with IFMIS


Industry: Government
Mandate: Oversee the affairs of Malawi
Presence: Lilongwe, Malawi


Government of Malawi


Challenges faced before implementation


  • There was a need for enhanced transparency and accountability in government for the purpose of improving the management of public funds. 
  • Inadequate control over expenditure in Government 
  • Weaknesses in the management of financial information, hence need to produce timely financial reports
  • The old system was prone to financial abuse
  • Maintaining an updated Asset Register and a recurring Audit query of financial reports had been cumbersome
  • The Government of Malawi noted that the current version of Epicor was outdated and did not meet the changing needs and requirements for improved financial management and therefore started the procurement of a new IFMIS platform.

Solutions and services implemented

TTCS Implemented the Integrated Financial Management Information System (IFMIS), powered by SAP, for public sector financial management end-to-end business process management. The following modules were implemented:


  • Financial Accounting
  • Budgeting
  • Electronic Document Management
  • Procurement and Inventory Management
  • Projects and Contract Management
  • Asset Management
  • Helpdesk



The Integrated Financial Management Information System (IFMIS) improves financial management, enhances control over expenditure, produces timely financial reports, and enhances transparency and accountability in government.


Benefits realised

The implementation improved the Government of Malawi business processes in the following ways:

  • Improved asset management. It is now possible to record assets and update the Asset register immediately once an asset has been procured.
  • The system provides Commitment control aimed at reducing or eliminating the incidence of commitments outside the system. It is therefore now possible to know the total commitments of an MDA as well as Government-wide.
  • The use of a small number of Pool Expenditure Accounts (Towards TSA) enhances the oversight and management of government cash.
  • The implementation of the Electronic Document Management System (EDMS) addresses the loss of documentation for transactions when required.
  • Helpdesk functionality is ensuring that issues are logged and followed up to resolution. The helpdesk also is used as a knowledge management tool that informs the training needs of users thus ensuring focus and targeted training for end users
  • Increased security to avoid fraudulent activities
  • Improved financial record keeping and management
  • Enhanced transparency and access to information
  • Increased efficiency

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