Success Stories

Success Stories

National Oil Company of Malawi: Process automation for enhanced productivity and removal of bottlenecks


NOCMA is a government-owned company mandated to manage the country's strategic fuel reserve facilities, promote competition in the oil and gas industry, and to promote oil and gas exploration activities in order to ensure stability and security of supply of liquid fuel and gas products.

Industry: Oil and Gas

Size: 501-1000 employees


Challenges faced before implementation

  • All sales and purchase transactions were manually processed
  • There was a very low speed in the processing of management reports from transactions done
  • Record-keeping was difficult
  • There were problems in budget implementation due to manual processes

As NOCMA continued to grow so did its transactions. At this point, NOCMA realised something had to be done to solve the challenges faced. Management thought of ways to simplify work for employees and the whole organization. A decision was then made to procure an ERP system which TTCS implemented.


Solutions & services implemented

  • Financial Accounting
  • Fleet Management
  • Sales and Distribution
  • Records Management
  • Human Resource Management
  • Payroll
  • SAP Fiori
  • Occupational Health
  • Infrastructure and Support Services


Business benefits realised

  • Enhanced productivity and increased transaction speed
  • Easy access to consolidated management reports that reflect organisational performance 
  • Improved records management that promotes transparency throughout the organisation
  • The electronic records assist in maintaining audit trails for compliance


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