Client Support

Welcome to Priority Support - 24/7

Our multi-channel client contact centre is designed to keep your company up and running, all the time.

Choose your preferred support channel

Telephone Support

Our call centre is prepared to take support calls and help you resolve through channeling your queries to the right desks. Call your country office to get quick assistance.

Support Contacts

Initiate Live Chat

Live Chat allows you to reach our support consultants right on this website for quick responses which can be referred to ticketing if they need further logging.

Start Chat

Email Support Team

Reach our support team via email by submitting issue through our website contact form. Choose "Support" on the category of the message.

Contact Form

Frequently Asked Support Questions

Yes! Once you log your support issue, our support consultants will confirm whether the issue(s) can be fixed remotely – together with an estimated timeline over which the issue will be resolved.

Support tickets are records of incidents against which each support issue you submit is logged against, regardless of the channel via which the support issue has been submitted. Each ticket will have a number (e.g. #93485) through which you can follow up on the issue.

While the specific timeline can vary, our support team typically responds to logged support issues within 24 hours – either with information on the status of the support issue, or to request more information to help then resolve the issue with you.

Priority International Phone Support
Priority International Phone Support

If your support issue is urgent and you need immediate phone support from our team, we have dedicated call centers you can use during our business operating hours.

Call TTCS Support